About Us
A Local, Chesapeake, VA Hair Salon - Walk-Ins Welcome
We are a local, family-owned small business. We’re a community-centric, full-family hair salon that serves neighborhoods near and far. Color Splash Hair Studio is an education-based salon, dedicated to providing careers to beauty advisors.
Our team of incredibly talented team members make it their goal to “ABCD” above and beyond the call of duty. We strive to deliver an exceptional, personalized experience to complement our beautiful work.
Our Salon Policies
About Our Services
A thorough consultation will be given to every guest, to discuss a game plan and direction to achieve specific results (may require multiple sessions).
Cancelations and Refunds
We ask kindly that any changes or cancellations be made 24 hours prior to your scheduled appointment. Late cancellations are subject to a 100% fee. While this fee cannot be refunded, those wishing to reschedule a service in the future may use 50% as a deposit for that visit.
All guests who cancel within the 24 hour cancellation policy or no call/no show to any appointment will be required to leave a deposit of 50% for a future service. The deposit is non-refundable in the event of canceling within the 24-hour time frame.
All refunds are at the discretion of the manager. All service adjustments must be performed within 7 days of initial appointment or additional charges may be applied.
Out of respect for our guests, guests arriving more than fifteen minutes after their appointment will be accommodated accordingly. We are beauty advisors who strive to arrive early and run on schedule to respect your time as well. We reserve the right to cancel or modify your services as needed to stay on time.
Common Questions
What type of products do you use?
As artists and industry leaders, our tools are everything. We are an exclusive Redken salon because Redken helps all salon professionals stay continuously educated, earn better, and live their best. Our commitment is to a personal-based approach, principle-based content, and transformational experiences.
Redken makes use of a plethora of natural ingredients that have been chosen to give the users the best effects. While their shampoo for dry hair is argan-infused for giving you a soft creamy texture, they also have sulfate-free shampoos for those who are looking to protect their hair color. We are a luxury center for Pureology haircare that’s 100% vegan and infuses anti-fade complex within their formulas. For the “curly girls,” we are a Devacurl certified salon on all levels.
Why do I need to provide my credit card information?
We are so glad you asked. We kindly will ask for your current card information to ensure your scheduled booking and in order to protect the valuable time of our team members (this is their livelihood). For more information please refer to our cancellation policy.
While many of our guests are most respectful of our time, it is very unfortunate that there are some who don’t respect the appointment process. At Color Splash Hair Studio we are blessed to serve many guests, some of whom wait several days, weeks, or even months for that special appointment. No need to worry, all reservations and card processing are done through our secure booking system that is proud to be Level 1 PCI compliant. That is the highest level form of card security in the industry, meaning that all card information is encrypted and not accessible to anyone, even ourselves.
What happens if I don’t love my hair?
At Color Splash Hair Studio we understand that sometimes adjustments may be needed to reach your goals. That’s why we’re always here to go the extra mile so that you love your hair. As a small business, we will always want to hear from you and want to thank you for giving us the opportunity to make those adjustments right. We love and welcome photos to discuss a game plan for your goals.
If ever you’re not fully in love with your hair please don’t hesitate or second guess reaching out to us. We kindly ask that you reach out to us within 7 days of your original service so that we can do everything to make you feel like a million dollars.
What is a Brazilian Blowout Smoothing Treatment?
In short, it eliminates frizz, not style!! With breakthrough bonding technologies, this customizable smoothing treatment actually improves the condition of the hair by creating a protective protein layer on the outside of the hair shaft to eliminate frizz and provides smoothing of the cuticle for up to 4 months.
For the “curly girls” still wanting to wear their curls but eliminate frizz making the hair pattern more manageable and give the freedom to blow dry hair smooth and straight in a fraction of the time prior to receiving the treatment. Proper haircare is always recommended with this service and education is provided to ensure the best longevity possible.
Are walk in appointments available?
Walk-ins are always welcome! We strive to see all guests as quickly as possible without sacrificing the quality of our work. Our goal is to see all walk-in guests within 30 minutes. We highly recommend making an appointment to ensure we can service you as quickly as possible and have reserved the proper amount of time for your desired service.
What payment methods do you accept?
Color Splash Hair Studio accepts all major credit cards, debit cards, checks, cash, and gift cards. We do require a credit card at the time of reservation, but that card is not required to be used for your service. At the completion of your service you can use the payment method of your choice and the card on file will not be charged.
Why does my appointment require so much time?
Simple…really! We would rather have more time and not need it than need more time and not have it. That’s why our stylists never rush or comprise the integrity of your hair. Creating magic with the modern styles and colors seen everywhere today typically takes multiple hours or sessions. The most sought-after color services typically take anywhere from 2 ½ hours to 4-5 hours and can depend on your hair length, density, and overall goals. Don’t be hesitant to contact us for a free consultation.
What’s included in my service appointment?
We’re thrilled you asked! At Color Splash Hair Studio we’re all about making sure your experience is nothing short of amazing which is why all of the services include a complimentary wash and blowout. Our team of stylists are trained to complete all looks and goals, if you are needing a little something extra that’s not included such as smoothing, finishing, deep conditioning, additional toning techniques, or other unscheduled services, we have associates and assistants on the team and we will keep you in the loop at all times.
HOURS